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Return & Exchange Policy

Returns & Exchanges Policy

  • We will gladly accept any unworn, unwashed items within 14 Days of purchase for a refund or an exchange.
  • Customer needs to return the items via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed same day after receiving the return products. Refunds will take 7 working .
  • All returns should be sent to Xoxostore.pk, Zubaida Memorial Hospital, Railway Road Shakargarh, Disctrict Narowal.
  • Website order holders will contact us on our Intsa page / Whats app for any query.

 

Follow these simple steps to return or exchange your item(s):

1. Complete Return Form

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Don't have a Return Form?

if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

2. Repack Merchandise

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

3. Ship to

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

                                                                                                    

 

Xoxostore.pk              

Zubaida Memorial Hospital                                                                                Railway Road Shakargarh                                                                                 District Narowal 

Whatsapp  03187545957